SigmentDocs

Errors

What each error means and what the agent should do.

View .mdOpen in Claude

Tool failures come back as a tool result with isError: true and a message written for the agent. The message says what to do next.

Message starts withCauseWhat to do
"…" is not approved to use this Sigment account yetNew OAuth clientThe user approves it in Settings → AI agents
Access for "…" was revoked by the userThe user revoked the agentOnly the user can re-approve it
Not started: this costs N credits, above max_credits=MPrice above the capAsk the user; don't raise max_credits yourself
Insufficient creditsBalance too lowStop and give the user get_topup_link
Daily agent spend cap reached200 credits spent todayContinue in the app or wait until midnight UTC
Plan limitThe plan doesn't allow itThe user upgrades in the app
Already in progressDuplicate jobPoll the existing job
Too many active jobsWorkspace job limitwait_for_job on the running jobs, then retry
Sigment is busyPlatform at capacityRetry in a few minutes
Not found, or this account has no access to itWrong id or workspaceCheck the id with the list tools
Sigment could not confirm this session right nowTransient auth checkRetry shortly

HTTP-level errors

StatusMeaning
401 + WWW-AuthenticateMissing or invalid token: start the OAuth flow, or check the API key
405GET /mcp: the server is POST-only
429 + Retry-AfterToo many requests in flight: wait the given seconds

On this page